Troubleshooting
To isolate a malfunction, proceed as follows:
-
Clearly define the problem (or symptom) and when it occurs.
-
Locate the problem in the Troubleshooting table.
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Review all possible causes. Then, one-at-a-time, work through the list of corrections until the problem is solved.
|
Problem |
Cause |
Solution |
|---|---|---|
|
Product color too dark |
Temperature too high |
Check probe position; see Replacing the Thermal Sensor Check temperature setting in the program mode; see Programming Remove and replace defective probe |
|
Product color too light |
Temperature too low |
Check temperature setting Allow proper preheat time Be sure to select the correct product button Check probe position; see Replacing the Thermal Sensor Remove and replace defective probe |
|
Dry product |
Moisture loss prior to cooking |
Use fresh product |
|
Overcooking the product |
Reduce cooking time Reduce cooking temperature |
|
|
Meat separation from bone
|
Overcooking |
Check cooking time |
|
Product not fresh |
Use fresh product |
|
|
With power switch in POWER position the rotisserie is completely inoperative. |
Open circuit |
Check to see that unit is plugged in Check the breaker or fuse at supply box Check voltage at wall receptacle Check Power switch; replace if defective Check cord and plug |
|
Unit will not heat
|
Blown fuse or tripped circuit breaker at supply box |
Reset breaker or replace fuse |
|
Blown fuse PC Board |
Check fuse on PC board |
|
|
Faulty contactor |
Check contactor |
|
|
Faulty Power switch |
Check power switch |
|
|
Faulty PC Board |
Remove and replace control board | |
|
Faulty cord and plug |
Check cord and plug and power at wall receptacle |
|
|
Faulty relay |
Check relay per section |
|
| Product not done
|
Low or improper voltage | Use a meter and check the receptacle against data plate |
|
Weak or burnt out elements |
Check heating element(s) per Radiant Heaters |
|
| Points in contactor bad | Check contactor | |
| Bad relay | Replace relay per Relays | |
| Wire(s) loose | Tighten | |
| Burnt or charred connector | Replace wire and clean connectors | |
|
Unit overheating (product too dark) |
Probe not properly in position |
Check probe position |
| Check probe calibration | If probe is more than 10oF out of calibration, replace probe | |
| Faulty control board | Replace control board | |
| Check contactor for not opening | Check for faulty contactor | |
| Timers fail to run, or won’t turn off
|
Low voltage
|
Check voltage at receptacle to match unit voltage |
|
Check voltage at transformer |
||
| Faulty display board | Replace display board | |
| Indented or torn decal | Replace control decal | |
| Faulty speaker | Replace speaker |
