Troubleshooting

Problem Cause Correction
With the switch in the POWER position, fryer is inoperative. Open Circuit

  • Check to see if unit is plugged in.

  • Check breaker or fuse at supply box.

  • Check POWER switch. Replace if defective.

  • Check voltage at wall receptacle.

  • Check cord and plug.
Oil will not heat but lights are on.

  • Faulty contactor (elec. model).

  • Faulty gas control valve (gas model).

  • Faulty temperature prob.

  • Faulty high limit.

  • Faulty drain switch.

  • Check contactor.

  • Check gas control.

  • Check temperature probe.

  • Check high limit.

  • Check drain switch.
Heating of oil too slow.

  • Low or improper voltage (elec. unit).

  • Weak or burnt out elements (elec. unit).

  • Wire(s) loose.

  • Burnt or charred wire connection.

  • Faulty contactor.

  • Supply line too small - low gas volume (gas unit).

  • Improper ventilation.

  • Use a meter and check the receptacle voltage against the data plate.

  • Check heating elements.

  • Tighten.

  • Replace wire and clean connectors.

  • Check contactor.

  • Increase supply line size. Refer to Installation Section of Operator's manual.
Oil overheating.

  • Temperature probe needs calibration.

  • Mercury contactor stuck closed.

  • Bad control board.

  • Calibrate temperature probe if f ± 10° off; if more than ± 10° off, replace temperature probe.

  • Check mercury contactor for not opening; replace if necessary (elec. unit).

  • Replace control board if heat indicator stays on past temperature.

 
Foaming or boiling over of oil.

  • Water in oil.

  • Improper or bad oil.

  • Improper filtering.

  • Improper rinsing after cleaning fryer.

  • At end of cook cycle, drain oil and clean.

  • Use recommended oil.

  • Refer to Filtering of Oil Section in Operator's Manual.

  • Clean and rinse the vat; dry thoroughly.
Oil will not drain from vat.

  • Drain valve clogged with crumbs.

  • Drain valve will not open by turning handle.

  • Open valve, force cleaning brush through drain.

  • Replace cotter pins in valve coupling.
Filter motor runs but pumps oil slowly.

  • Pump clogged.

  • Filter line connection loose.

  • Solidified oil in lines.

  • Remove pump cover and clean.

  • Tighten all filter line connections.

  • Clear all filter lines of solidified oil.
Filter switch on but motor does not run.

  • Defective switch.

  • Defective motor.

  • Motor thermal protector tripped.

  • Check and or replace switch.

  • Check and or replace motor.

  • Reset thermal switch on filter motor.
Motor hums but will not pump.

  • Clogged lines or pump

  • Remove and clean pump and lines.

  • Replace pump seal, rotor and rollers.

Reference

Error Codes

Specifications

OFX 32X Wiring Diagrams