Troubleshooting Blank Display

  • Cross tip screwdriver

  • Multimeter

Field Troubleshooting

Does the transformer keep tripping causing the control to go dark?

  1. Measure the transformer amp values.

  2. If amp values are 10.5 A on 24V side and 1.5 A on 208V side, reset transformer.

  3. In Tech Mode, navigate to Outputs and energize contactor.

    T-18 for Evolution Elite and T-19 for LOV.

  4. If one trips the transformer, that is a defective contactor.

This should resolve the issue.

Related Content

Replacing the Control Panel and Menu Card

Replacing the Main Power Switch

Installing the SiteSage Radio

Smart Touch Software Installation Instructions

Troubleshooting EEG 24X Zigbee Radio Connection

Troubleshooting EEG 16X and 24X E-4 Control Overheating Error Code

Troubleshooting EEG 16X and 24X E-41 Programming Settings Lost Error Code

Troubleshooting EEG 16X and 24X E-60 AIF Communication Failure Error Code

Reference

Specifications

Error Codes

EEG 16X and 24X Plumbing Diagram

EEG 16X and 24X Wiring Diagrams