Troubleshooting the W-6 Slow Cooking Warning

Overview

The W-6 slow cooking error occurs when the elapsed time of the cook cycle exceeds the slow cook warning limit for that product and there was either a W-2 slow heat up warning recorded earlier in the day, or a W-7 low amps warning was triggered during the last cook cycle.

Call Avoidance

To help the end user resolve the issue without a service call:

• Check Power Cords: Unplug and reconnect the power cord, to ensure there isn't a low voltage condition.

• Check Breakers: Verify there isn't an issue with one of the breakers. Turn the breaker off and back on at the wall panel to ensure each leg is making proper contact.

Field Troubleshooting

If call avoidance steps do not resolve the issue, proceed with the following field troubleshooting steps:

Recommended Parts:

• Heating elements

• Contactors

• Breaker

• Amp sensors

• Bus bars

• Control board

• Wire

Recommended Tools:

• Basic hand tools

• Multimeter

• Amp clamp

Troubleshooting

Check the error log and verify if a W-7 low amps or W-2 slow heat up error message is present in the error log.