Troubleshooting the IP Address

Overview

Use these steps to determine if the control is displaying on the network.

Call Avoidance

Guide operators through these steps to determine possible issues and corrections.

Verifying IP Address

  1. Verify the settings by navigating to: Menu > Advanced > Network Setup > Network Information.

  2. Setup Menu

  3. Review the Current Network Setup:

    • F5 IP address: [ex., 192.168.68.57] IP address assigned to the control (appliance) during production displays.

  4. If the address isn't displaying, do the following:

    • Remove and re-seat the dongle.

    • Reboot the control.

    • Replace the control and dongle.