Overview

Use these steps to determine if you have a connection to the cloud (Internet).

Call Avoidance

Guide operators through these steps to determine possible issues and corrections.

Gateway Overview

Gateway Hardware

IMPORTANT: Henny Penny doesn't sell or support a cellular gateway but recommends the model ICG-150 cellular gateway.

 

The dongle signal strength requirement is 0 to -80 dBm. If the signal is weak it will slow communication. If the dongle cannot connect to the restaurant's network, at the required signal strength, then a cellular gateway router will need to be installed.

 

Any gateway connectivity device can be used to enhance or boost the signal on the WiFi network or to direct connect the fryer to the Internet. The information below is provided as reference material. For detailed gateway information refer to the model ICG-150 cellular gateway.

What's in the Box

• 1 × ICG‑150 unit

• 2 × 4G LTE antennas

• 1 × Wi‑Fi antenna

• 1 × 12 V⎓1 A power supply

• 1 × 5 ft Ethernet cable

• 1 × Mounting bracket kit

Front View

• Top/Front View: LEDS for:

  • Power

  • Fault

  • SIM failure

  • Cellular signal (levels 0–30 color-coded red/yellow/green)

  • WiFi Status (Steady or Blinking)

Back View

• Rear view ports:

  • Dual SIM card slots

  • Primary and diversity cellular antenna connectors

  • Wi‑Fi antenna connector

  • WAN/LAN Ethernet ports

  • Power input and reset button

LED Indicator Guide

The LED indicators on the top panel of the ICG-150 are used to visually communicate the status of the router. The below chart can be used to determine it’s state and cellular connection.

Wall Hanging Installation

1. Fix the hanging ear to both sides of the device with the provided screws.

2. Fix the hanging ear to the wall with screws selected based on the wal type (not provided)

1. Remove power terminal from router.

2. Unscrew the locking screw on the power terminal.

3. Insert the power cable into the terminal and lock the screws.